Connecting mobile bank Sberbank. Connection via ATM. How to activate the full package Mobile Bank Sberbank Online

Do not know how to access the service via the Internet? We will tell you how to connect the "Mobile Bank" from Sberbank and whether it can be done online.

“Control your bills with your phone! Connect the Mobile Bank service, Sberbank encourages us. “With pleasure,” we answer. But here's the problem - there are no detailed instructions on this subject on the bank's native website.

We have corrected this gap - we have prepared step-by-step instructions for you: how to connect a mobile bank from Sberbank.

And first, let's define what the essence of this product is:

"Mobile Bank" will allow you to perform the following operations:

1. Top up mobile phone balance.
2. Transfer from card to card.
3. Receive SMS about crediting funds to the card.
4. Get an extract from the transaction history.
5. Pay for services using SMS/USSD.
6. Block the card.

First way. We go to the branch of Sberbank

"Mobile Bank" binds your phone number to the card. After connecting the service, the user can manage his account through the phone - pay for purchases, make transfers, etc.

Access to the "Mobile Bank" is obtained only after the identity of the cardholder is identified. This is understandable - the risks of fraud in remote cash management are too high.

The easiest way is to connect "Mobile Bank" when receiving a card. In this case, all you need to do is tell the bank employee your phone number. By the way, up to eight bank cards can be connected to one number.

The phone number can be linked to an existing account. Go to any branch of Sberbank. Take your passport or other identification document with you. Wait for your turn and inform the bank employee of your request. The operator will ask you to complete the following application form:

For many people, it seems difficult to connect a mobile bank, so we have collected all the ways to connect in one article. So, a mobile bank is an SMS service that provides the ability to receive notifications about completed transactions, pay a loan and make transfers using a mobile phone.

There are three ways to connect to this service: at a Sberbank branch, using an ATM, and through a single contact center. Let's consider each of the methods in more detail.

Connection at a bank branch

You can find the address of the nearest branch of Sberbank and its opening hours on the official website of the bank. The banking product consultant will offer to fill out an application, you will be required to fill out:

• phone number;
• your passport details;
• and card number.

The bank guarantees the connection of the service within three days, but in most cases, the message about the start of the service comes after a few hours.

Connection via ATM

Make sure that there are no overlays on the ATM receiver that read data from the magnetic strip of the card and a hidden video camera that fixes the PIN code set. A similar technique is installed by attackers in order to steal funds.

In the ATM menu, select the "Connect Sberbank online and mobile bank" item.

Select "Connect Mobile Banking".

In the next menu, you must select a tariff. We will discuss further which tariff is right for you. After choosing the tariff, pick up the card, the mobile bank is connected.

Connection via contact center

Sberbank has implemented the function of connecting to a mobile bank by phone. To do this, you need to use a single number 8-800-555-55-50, press zero in the voice menu to connect with the operator.

After that, you need to tell the operator the card number, your first and last name, the phone number to which you want to connect the mobile bank, as well as the code word specified in the banking service agreement concluded when the card was issued. If the code word is lost, the operator will ask you additional clarifying questions. After the operator makes sure that the cardholder is calling, he will be able to connect to the mobile bank.

Tariffs

To connect a mobile bank, you need to specify the service tariff: full or economical. When choosing a full tariff, the bank will charge you 60 rubles a month for Master Card Standard and Visa Classic cards and 30 rubles for Sberbank Maestro. The full tariff for Visa Gold and Master Card Gold cards is provided free of charge.

The economical tariff does not provide for a monthly fee, but for providing information about the balance of a debit card and a credit limit for a credit card, you will be charged 3 rubles one-time. And for the provision of an extract containing information on recent transactions, you will need to pay 15 rubles. It should be remembered that the payment for the services of the economy package occurs before the provision of the service, if the balance has approached zero, you will receive a notification about insufficient funds.

If you do not receive wages, pensions or stipends on the card, pay in cash in the store and do not use the card for online purchases, then the economical tariff will be the best choice for you. Otherwise, you should make a choice in favor of the full tariff.

Let's figure out how to connect a mobile bank through Sberbank online from home. The Internet has made banking services so accessible that we use them by reaching out to a computer or phone. To pay, transfer funds, a command via the Internet or a short SMS to the bank is enough.

When issuing a card, the client indicates a phone number. It is on it that you can connect an SMS service from home. If you want to link the card to another number, you need to personally contact the bank. This is a security measure.

Paid and free mobile banking

You can connect a mobile bank to any Sberbank card through Sberbank online. Decide in advance which package of services is right for you, complete or economical. The latter is free for everyone, allows you to:

• pay for cellular communication;
• transfer money to Sberbank customers by card number, phone number;
• create templates for your own convenience, pay and transfer through simplified commands;
• receive mini-statements on the phone for the last 10 transactions (commission 15 rubles per request).

With the full version of the mobile bank, in addition to the listed services, the client receives SMS about each crediting and debiting funds from the card account. Thanks to this particular service, the long-awaited messages “Payroll” come. The package is free for the following cards:

• all credit;
• gold;
• premium (Platinum, Signature, World Black Edition, Infinite);
• all cards for the first 2 months upon initial activation of the service.

There is a preferential rate of 30 rubles per month for pension plastic. For SMS notification on debit Classic and Standard, their varieties "Youth", "Momentum" payment is 60 rubles per month.

How can I connect a mobile bank through Sberbank online

The procedure will take a few minutes or seconds:

1. in your personal account of Sberbank online, follow the link "Mobile Bank";
2. in the "Connection Details" tab, click "Connect";
3. choose a full or economical package;
4. click on the "Connect" button;
5. in the application form that opens, check the correctness of its filling (service package, 3 first and 4 last digits of the phone number);
6. select from the list the card to which you want to connect the mobile bank;
7. when all the fields of the application are filled in, you can click the button:

• "Confirm by SMS", enter the password received on the phone, completing the connection;
• "Back" to correct data;
• "Connect later" if you don't need to connect at the moment.

For the first time in Sberbank online

If you have not previously used the remote service of Sberbank, you do not receive SMS notifications on any card, you can connect a mobile bank online through Sberbank. To do this, you will need to get a login / password to your personal account at an ATM, as well as a list of one-time passwords. When you try to enter your personal account, the system itself will prompt you to fill out an application for connecting a mobile bank:

1. specify the fare, full/economy;
2. select a card if you have more than one;
3. check the application;
4. click the "Confirm" button;
5. enter the password from the received SMS message in the corresponding field of the application, the connection is completed.

How to connect mobile banking without an ATM

Without a login and password from Sberbank online at hand, to connect a mobile bank, use the hotline number 900 from a mobile phone or 8800 555 5550 from any phone:

1. dial 3-3-1 in the interactive menu;
2. then follow the instructions of the autoinformer.

If you do not have a client code, wait for the operator's response, inform about the desire to receive a client code and connect a mobile bank, answer questions to identify your identity, for example:

• the verification word you specified when issuing the card;
• if you do not remember it, then passport and registration data;
• information from your banking history and so on.

After receiving the client code, follow the operator's instructions to connect the SMS service. You will need to choose:

• full or economy package of services;
• card, if there are several.

Change of tariff, disconnection of mobile banking

Cardholders can connect a mobile bank through Sberbank online. However, disabling the service, changing the tariff via the Internet is not provided. For these purposes, use the hotline by calling 900, or contact the office with your passport. These restrictions are in place to prevent fraud.

The transition from an economy package to a full one is available via an SMS command to number 900 with the text:

• "FULL" if you have one card;
• “FULL XXXX”, where XXXX is the last 4 digits in the card number, if you have several of them.

How to find out if mobile banking is connected

There are several ways. You are a mobile banking user if:

• receive SMS passwords to confirm card transactions;
• top up your phone balance, make transfers using SMS messages to number 900;
• log in to Sberbank-online using an SMS password.

Detailed information about the cards to which the service is connected, about the package used can be found in Sberbank online:

1. in the main menu, click on the link "Mobile Banking";
2. on the page that opens, by default, all your cards will be displayed, under each of them the status of the service (active / inactive) will be indicated, if the package is connected, also its tariff (full / economical).

You can get information about cards connected to the mobile bank through the USSD request "*900*06#".

Mobile banking and mobile application

Consonant concepts designate services with different functions. Mobile banking allows you to make transfers, payments, receive information on the card via SMS using short messages. The service does not require an internet connection. Messages to number 900 are charged in the same way as those sent to regular cellular numbers.

A mobile application is a program installed on smartphones for the operational management of a bank account. The capabilities of the application are much wider than those of a mobile bank: this is Sberbank online with an interface adapted to the phone screen format. The application requires Internet access.

Conclusion

We have described in detail how you can connect a mobile bank through Sberbank online. The service provides comfortable transfers, payment, informing by card or account. If for some reason you cannot connect a mobile bank, call Sberbank at 88005555550 or 900 and find out about your additional options. Calls within Russia and consultations of bank specialists are free.

“Control your spending directly from your phone by linking a special option to it,” says the call of the most popular bank. Many would love to take advantage of this opportunity, but do not know where to find instructions to do this. There are several easy methods on how to connect a Sberbank mobile bank, only the official website does not mention them. The service opens up many opportunities for quick transactions with cash accounts.

How to activate the mobile banking service of Sberbank

Many cardholders are interested in providing a new option. Sberbank mobile bank easily makes transfers and utility payments, wherever people are. Enjoying special trust in our country, it provides a simple service, thanks to which the client receives instant notifications about transactions that were made using the card. You will only need a cell phone, which is with you almost always and everywhere.

Via phone

To connect Sberbank mobile bank via phone, you need to contact the operator directly. Before that, prepare the necessary documents:

• plastic card details;
• the passport.

After that, contact support. To do this, dial the number 8 800 200 37 47 from your mobile phone. If they don’t answer there, use the hotline at 8 800 555 5550. The answering operator will ask you to give the registration address on the passport, initials, card number and secret code. The last thing you need to provide is a phone number. All customer account information is confidential. How to connect Sberbank mobile bank via SMS? The answer is no. One of the functions of financial institutions is the security of the funds entrusted to them, so the option is not supposed to be connected via SMS.

Through an ATM

It is possible to get the option at any of the ATMs of the organization holding your funds. To do this, you only need the card itself and a mobile phone. Follow the instructions below at your nearest ATM:

1. Insert the card into the receiver.
2. Enter your PIN.
3. Entering the main menu, select the item that matches the name of the service, and then "Connect".
4. You will be offered two options for tariffs - "Full" and "Economic". Select one of them and click Continue.
5. Enter the number you want to link to the card. Ready!
6. You will then receive a confirmation message that you can use Internet Banking.

As for tariffs, active users are advised to connect the full package. It involves performing any actions with the funds in the account. The fee for this is 60 rubles. for holders of Standard MasterCard and 30 rubles. for Visa Classic cards. The economical package is not charged, but limits the possible operations. Money is withdrawn from the account when you request information about the latest transactions or balance.

Through the terminal

An ATM is a software and hardware system that dispenses cash to customers. In addition, the functions of the device include:

• statement of balance;
• replenishment of light;
• making payments;
• loan processing.

The terminal is simpler in its design, and it is difficult to find cash dispensers in it. The capabilities of this device are limited to depositing funds, cashless transfers and connecting some services. The procedure for linking a number to a card in the terminal is no different from the same process in an ATM. The same sequence of actions is performed.

In the department

The network of branches of organizations for the storage of monetary units is evenly distributed throughout the country. For this reason, an easy way to get a useful option is to contact the organizational unit directly. Arriving there with a passport and a card, write an application (a sample will be provided by employees). Then a special agreement will be signed with you, and after 3 days at most you will be able to fully perform operations in accordance with the conditions of the selected tariff.

Is it possible to connect Sberbank mobile bank via the Internet

With the development of technology, customers are beginning to be interested in how to connect the Sberbank mobile bank via the Internet. To do this, Sberbank must be activated online. It is connected through an ATM or terminal. To connect the service via a computer, go to Sberbank-online and find the section of the same name with the name of the service. Click on it and follow the instructions. Then, by selecting "Confirm", wait for a message with a verification code. Enter the combination in the special field.

How to check if Sberbank mobile bank is connected

There are several main ways to find out about linking a phone to a map:

1. Make a purchase. If the number was linked to the card, you will be notified by a message about the debiting of the funds spent.
2. Contact the branch of the organization with a passport and a card. Employees will be able to check the availability of the option.
3. Send a request to the short number 900. In the message, indicate the word "Balance". If you receive a response indicating the amount of funds on the account, then the option is available on your phone.

Video: connecting the Sberbank mobile banking service

Technological progress has provided people with a variety of conveniences. Keeping money in a special organization, and managing it at home is a service of many domestic financial institutions. It is difficult for some to understand among the services provided by the organization, but after watching a useful video, everyone can easily add any service they need.

Having heard about the simplicity and convenience of working through Sberbank, customers are interested in how to connect "Mobile Bank" Sberbank via SMS and is it possible to do this only via phone by sending a request 900.

Connecting a remote service requires mandatory validation with the participation of a bank card, and the number is used for quick operations with it - confirming entry into the system or blocking payments.

The procedure for connecting to Internet service is the fastest way to get round-the-clock access to financial information without visiting bank branches.

What opportunities does Sberbank's Mobile Bank have?

By connecting the Mobile Bank, the client receives a secure round-the-clock access to his account. The remote service is used for:

• control of crediting and debiting funds from the card;
• remote payment for services;
• replenishment of a mobile phone in just 1 SMS message.

Along with registration in the system, the user gets the ability to control access to the card with the command 900. The phone number is used to confirm the login, or quickly block the card in case it is stolen or lost.

Despite the simplicity and accessibility of the service, the money remains protected from fraudsters and any financial transactions without the knowledge of the cardholder.

How is Mobile Banking connected?

Connect the service "Mobile Bank" using only sms is not possible. To ensure the client's secure access to their own finances and to prevent fraud in relation to Sberbank cardholders, authorization is carried out through a bank terminal, another online service from the company or by visiting the nearest bank branch.

Tariff selection

Before you activate the mobile account control service, you must select a service package. Customers have options "Economical" and "Full".

• There is no additional charge for using the Economy version, but some banking features will also be unavailable, such as receiving notifications when money is withdrawn from the card or credited. If the client wants to know this information, from 3 to 15 rubles will be withdrawn from the mobile balance.
• The "Full" service package requires a monthly subscription fee of 30-60 rubles, but includes a large number of various useful functions.

Most often, an application for connecting a service "Mobile Bank" served using the ATM menu. All Sberbank terminals have an authorization function in the remote banking system. In order to use it you should:

• open the ATM menu by inserting the card and entering the password to it;
• select tab "Connect Sberbank online / Mobile Bank";
• connect the main card;
• choose a tariff plan based on the features of using the card;
• carefully check all the information;
• click the "Connect" button.

Consideration of the application may take up to 3 days. After a positive decision, a notification will be sent to the phone number associated with the card.

Connecting Mobile Banking via Sberbank Online

A few simple rules for registering in the system using the Internet service for corporate clients:

• enter your personal account "Sberbank Online" and choose "Mobile Bank";
• open tab "Connection Details"- "To plug" ;
• mark the appropriate tariff plan;
• in the form that opens, indicate the phone number, service package, number of the main card to which the service will be linked;
• confirm the operation.

When filling out personal information, carefully check the correctness of the data.

• If an error in the numbers or tariff was detected before the confirmation of the application for connection, it can be corrected using the "Back" item.
• If you clicked "Confirm", you will not be able to make changes yourself.

Only employees of the bank branch can correct the sent data, having received documents confirming the correct data.

Registration in the online service is available after the issuance of an identifier. Access to the capabilities of the mobile bank will be obtained immediately after sending SMS commands to a short number and receiving special access codes.

If the described connection methods cause difficulties, visit a Sberbank branch and a consultant using the card number and phone will set up access to "Mobile Bank" and uninterrupted operation of the remote service system.

Limits of Sberbank Mobile Bank and restrictions on operations

In addition to sending standard text requests, the service can work with command numbers, when sent and the "Call" button is pressed, an approved action is performed or a notification with the requested data will be received.

The list of commands can be obtained by calling the short phone number 900 or using the link to the request document posted on the main website of the banking organization.

In addition to shortcuts "Mobile Bank" Sberbank has certain limits on the performance of functions. They have also been introduced to protect customers from fraud and restrict the following transactions:

• replenishment of the balance of numbers of other users - up to 10 operations or 1500 rubles per day;
• crediting funds to your phone - up to 3000 rubles / day;
• transactions of funds between own bank cards - up to 100,000 rubles;
• payment of corporate accounts and replenishment of the balance of accounts of legal entities - 10,000 rubles;
• replenishment of the card of another bank user by phone number - no more than 10 transactions per day with a total amount of up to 8 thousand rubles.

1. Victor. February 25, 2019 at 05:21 pm

   Hello! I have a MIR card with which I work in Sberbank online and which is connected to a mobile bank. I recently purchased another card and want to connect it to the mobile bank to the phone number of the MIR card. Can I connect a mobile bank to a second card in Sberbank online in my account or is it necessary through an ATM. Sincerely, Victor.

2. Sergei November 19, 2018 at 19:48
3. Andrey October 2, 2018 at 11:34

   Hello, need help!
   I can not recover both the login and password to SBOnline.

   I fill in both the login and the password to restore access, but the SMS password never comes.

   I made a request on a card connected to a mobile bank, the information confirmed the linking of the card.

   My next steps

   THANKS,
   Andrey I.

4. Anastasia September 28, 2018 at 22:59

   09/28/2018 I Sadovnikova A.A. and my friend contacted the branch of Sberbank at the address: Obilnoye village, Mayakovskogo street, house 2, on the issue of withdrawing money, an employee of the bank Troitskaya Natalya Alexandrovna started a conversation in a derogatory and dismissive tone, trying to convict me, and at the same time accuse me, hinting at some criminal actions unknown to me, she asked me to hand over to her the documents belonging to me, which had nothing to do with the issue with which we came to the bank. In connection with such defiant behavior, we were forced to turn to another department of Georgievsk, where we received a competent answer and a positive solution to the issue.
   I ask you to oblige me to apologize, and also to resolve the issue of her official compliance with her position. You can't talk to people like that!

5. Elena September 5, 2018 at 19:56

   Good afternoon! From the beginning, I used SberbankOnline from my home computer, then switched to a tablet and used it for quite some time. The tablet fell into disrepair, and from the computer I was no longer able to enter my personal account. How to be? Register again? Can I access my personal account from different devices?

6. Victoria August 1, 2018 at 18:19

   Hello! Please tell me my husband and I have one card. Is it possible to somehow connect it to the Sberbank online, so that I can track the status of the account and he. On your mobile devices?

7. Yana July 27, 2018 at 00:25

   Hello. Information about the current card and, accordingly, the funds on it, has disappeared in the mobile application. It was also impossible to buy an air ticket with a card. Because I am outside the Russian Federation, there is no opportunity to call the hotline and visit the office. Please help me to solve the problem as soon as possible. If possible, please call back at any time. I am in the territory of Abkhazia